Hamilton County
ER & Urgent Care
Under One Roof

At Riverview Health Emergency Room & Urgent Care, we know it can be confusing to try to decide whether you or a loved one needs emergent or urgent care. Our first combined ER and urgent care in Fishers opened Nov. 2019 and with the construction of three additional combined ER and urgent care facilities, we’re bringing this model closer to where you live, work and play. Now when you’re looking for “urgent care near me or emergency room near me,” we know you need somewhere close, and somewhere open now! Our emergency room is open 24/7 and our urgent care is open seven days a week from 7 a.m. to 8 p.m., excluding major holidays, and we only bill for the services you need. From fevers to fractures, we have you covered with on-site imaging and labs, so you can feel better, faster.

When to Come

In-Network ER and Urgent Care

There is a difference between accepting insurance and being in-network. Riverview Health Emergency Room & Urgent Care is in-network with most major insurance plans.

Insurance Information

Frequently Asked Questions

What is an emergency room vs. an urgent care?

An urgent care typically treats non-life-threatening conditions, such as common colds, flu, strep throat, lacerations and more.

An emergency room treats conditions in need of immediate attention, such as chest pain, abdominal pain, dehydration, complex fractures and much more.

Selection of the right facility can make a big difference in the financial outcome of your visit. Choosing an emergency room and not having an emergency means you will overpay for your treatment. Selecting an urgent care and needing an emergency room will add unnecessary costs, but more importantly, you may waste valuable time by being transferred to a facility that is capable of treating your condition.

Riverview Health Emergency Room & Urgent Care was created on the premise of solving this problem. Each facility is equipped to handle the seriousness of any emergency while being able to bill what turns out to be lower acuity needs at urgent care billing rates. This means that as a patient you do not have to try to decide where to go on your own. The answer is to choose Riverview Health Emergency Room & Urgent Care. By doing so you can ensure your bill will only reflect the level of care you require to treat your condition. Why is this significant? Because 44-65 percent of ER visits nationwide could have been treated and billed at urgent care rates but weren’t.

What are the urgent care hours at Riverview Health?

Our urgent care is open from 7 a.m. to 8 p.m. daily, excluding major holidays.

How does Riverview Health determine what to charge patients?

Your insurance company negotiates rates on your behalf with providers, such as Riverview Health, and agrees on rates that they think reflect the value provided to their members. Factors that determine what rates your insurance carrier agrees to include quality of providers, accessibility and patient experience.

Will I ever unknowingly be considered an ER patient without knowing?

No. Riverview Health Emergency Room & Urgent Care is a fully licensed emergency room that offers a unique approach to billing. During urgent care hours (7 a.m.-8 p.m.), we may provide the benefit of courtesy urgent care billing if a medical provider feels urgent care services are appropriate. The final billing classification (emergency room vs. urgent care) is determined based on the resources utilized in your care. This ensures patients receive the appropriate level of care while potentially benefiting from reduced costs when urgent care services are sufficient. You will be informed of your billing class before you are discharged from the facility.

Hamilton County ER & Urgent Care Under One Roof

Riverview Health Westfield Hospital

Full-Service ER & Urgent Care Under One Roof

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When to Come In

Insurance Information

No Appointment Required for Emergency and Urgent Care Patients

Why Riverview Health Emergency Room & Urgent Care

In-Network ER and Urgent Care

Hamilton County
ER & Urgent Care
Under One Roof

Full-Service
ER & Urgent Care
Under One Roof