ER and Urgent Care Wait Times

Your wait times can be shorter with a combined emergency and urgent care.

6 min.

Door to Room

14 min.

Door to Triage

56 min.

UC Door to Door

114 min.

ER Door to Door

From the moment you walk in the door, our combined ER and urgent care is designed to cut down on your time with us. Because an ER-trained doctor assesses every patient, we make sure you get the quality care you want, need and deserve to get back on track to better health in a timely way.

At Riverview Health Emergency Room & Urgent Care, you’ll move as quickly and safely as possible into either urgent care or emergency care. If you have a non-life-threatening condition, you won’t wait behind true emergencies. And patients dealing with life-threatening illnesses or injuries will be seen faster.

About our Wait Times

As with any Emergency or Urgent Care facility, patients with higher severity or more urgent needs will take priority and your wait times can vary. What you see posted here represents the average times from arrival to triage, treatment, and back on you way home at our Carmel, Fishers, West Carmel/Zionsville, in 2025. These are updated monthly.

Other Ways Our Locations Save Wait Times

The ER is less crowded

Many people go to the ER even though they have urgent health problems that aren’t life-threatening. With combined locations like ours, we treat people on the urgent care side and the ER doesn’t deal with as many blocks in patient flow. Services can go more smoothly and wait times are shorter in both areas.

There are cost and time savings

If you don’t need the ER, you won’t have to spend unneeded time in the ER (and you’ll avoid the expense, too). Less severe health issues can lead to lower costs for services and a faster release.

Convenient Locations for Emergencies and Urgent Care

Riverview Health Emergency Room & Urgent Care now has four locations open in Carmel, Fishers, West Carmel/Zionsville and Westfield Hospital.